Self-Exclusion Policy
White Lotus Casino – Account Closure Due to Self-Exclusion
If you wish to permanently exclude yourself from accessing gaming services on our platform, please complete the following steps:
- Send an email request to our support team at [email protected]
- Alternatively, contact us via live chat, available 24/7
Please note: Only the verified account holder is authorized to request account closure. Requests submitted by third parties, including friends or family members, will not be accepted.
Should your account be unintentionally reactivated due to a technical issue, White Lotus Casino will not be liable for any activity or losses incurred. Bets placed during this period will not be refunded or canceled due to active self-exclusion status.
It remains your responsibility to avoid accessing the White Lotus Casino platform once self-exclusion has been requested and confirmed.